CertifierOS

1 Sub Category | 106 articles
Last Updated: May 28, 2026

Resetting your password

Go to Users Then click on Edit Please note that there is no dedicated...

Last Updated: May 28, 2026

Reconfirming a product name/type

Due to inconsistencies in the product names and their respective translations within the CertifierOS,...

Last Updated: May 28, 2026

Issuing a certificate or letter of conformance

After the audit/assessment is successfully finalised and the audit work order is closed as...

Last Updated: May 28, 2026

Creating and managing new users in live (prod) environment

The SM of each CB can create new users in the CertifierOS. Please start...

Last Updated: May 28, 2026

Creating and adding a product to a site or PHU

Once you’ve created a site or PHU, as demonstrated in the link, proceed to...

Last Updated: September 8, 2026

Certificate validity and Certificate status adjustments

To adjust the Certificate status or/and the validity date of certificates please follow the...

Last Updated: May 28, 2026

Creating an option 1 producer

Begin by navigating to the Producer section and selecting ‘+ Add Producer’ to initiate...

Last Updated: May 28, 2026

Checking whether a producer or producer group already has a GGN assigned

Please reach out to the Stakeholder Helpdesk and provide the full name and address...

Last Updated: May 28, 2026

Transferring producers between CBs

When a producer needs to be transferred from one Certification Body (CB) to another,...

Last Updated: May 28, 2026

Adding the countries of destination

The countries of destination will need to be filled out in the site attribute...

Maintenance in progress

Due to scheduled maintenance today, responses to support tickets may be delayed. Thank you for your patience and understanding.