CertifierOS

1 Sub Category | 106 articles
Last Updated: May 27, 2026

Edit/amend/change the email address of a user

Please be aware that a user’s email address cannot be changed, as it serves...

Last Updated: May 27, 2026

Adding Farm Assurance Products to an auditor user (FAP approvals)

If the email address associated with a user account is identical in both CertifierOS...

Last Updated: May 27, 2026

Making “Other Program – FIAS” visible

Additionally, the official name for the first Other programs product/product category in the system...

Last Updated: May 27, 2026

Invoicing process

The invoicing process is a monthly, automated pipeline that generates Registration Fees and License...

Last Updated: May 27, 2026

Correcting errors in migrated option 2 certificates

For Option 2 producers, the process for correcting an error in a migrated certificate...

Last Updated: May 27, 2026

Asset name is not visible

When a user uses COS portal in any other language except for English and...

Last Updated: May 27, 2026

User roles and rights

There are different levels of access to the system per role (e.g. Auditor or...

Last Updated: May 27, 2026

General Information to consider when creating a new user in COS

1. The user shall first be added into CB-AT 2. Once the status is...

Last Updated: May 27, 2026

Naming sites, PHUs, products and audits

Under “Name”, you can name the sites, products, PHUs or audits according to your...

Last Updated: May 27, 2026

Making comments on the P&C during the review process

A specific area for comments is included in the review smart form:

Maintenance in progress

Due to scheduled maintenance today, responses to support tickets may be delayed. Thank you for your patience and understanding.